Your HVAC (heating, ventilation, and air conditioning) system is essential to your home as it keeps it at a comfortable temperature all year. Choosing the right company to work with ensures that your system is in good hands, whether you buy a new HVAC system or your existing one needs repairs. This guide details the top six things to look for when hiring an HVAC company to ensure you receive high-quality service.
Licenses and Insurance
Hiring a company with proper licenses and insurance gives you peace of mind since you know the company has met all the requirements to provide services in your area. Companies should list details on their website whether their workers have the proper licenses and that they insure their work.
The Importance of Licenses
A license proves that the company has qualified workers who can handle your HVAC system, and ensures the technicians will adhere to all local and state regulations while servicing your system.
The Importance of Insurance
HVAC systems can be complex, and accidents may occur during repairs or installations. Therefore, hiring a company with proper insurance coverage is important to protect yourself in case your property incurs any damage or the workers experience an injury. Their insurance won’t hold you liable for accidents or injuries on your property.
Years of Experience
A company that has been operating for many years has likely encountered various HVAC issues and scenarios; experience often translates to better diagnostic skills and more efficient solutions. Seasoned technicians can quickly identify problems and provide effective remedies, saving you time and money.
Moreover, companies with extensive experience often stay updated with industry advancements, making them more likely to use the latest technology and methods, ensuring your system operates at peak efficiency.
Company Reputation
Another thing to look for when hiring an HVAC company is their reputation, only hire a company with numerous positive reviews from previous customers. Read through several recent positive and negative reviews to better understand the company’s services and response to customer complaints.
Past Customer Reviews
Customer reviews are a helpful resource when evaluating a company’s reputation. Online platforms and social media can offer honest feedback from previous clients. Check out their customer reviews on various platforms, such as their website, Yelp, and Google Reviews.
Pay attention to praise and complaints and look for patterns when conducting your search. Positive reviews often highlight punctuality, professionalism, and effective problem-solving. You should also consider how a company addresses negative feedback. A company willing to resolve issues and engage with dissatisfied customers demonstrates accountability.
Quality Customer Service
Choose a company with excellent customer service to ensure your HVAC system is in good hands and make the entire experience smoother. Customer services ties closely to a business’s reputation.
Contact the HVAC company’s customer support team to inquire about their services. During the call gauge their professionalism, friendliness, and willingness to help. The representative should be polite and answer the questions you have about the business or offered services.
Types of Services Offered
Understanding the range of services offered by an HVAC company is crucial. Different companies may specialize in various aspects of HVAC systems, from installation to repairs. Knowing the scope of services ensures that a company can meet all your current and future HVAC needs.
Several services that the best HVAC companies offer include:
- Installation of new systems
- Repair
- Maintenance
- Ductless installation and maintenance
- Emergency services
Ideally, the company you hire should offer all these services to ensure one-stop solutions for all your HVAC needs. For example, the company you hire for installation if you buy a new HVAC system can also provide maintenance and repairs in the future, saving you time and ensuring consistency in service.
HVAC Installation
Installation is a complex process requiring precision and skill. An HVAC company specializing in installation will correctly set up your system, maximizing its efficiency and lifespan.
Sometimes, proper installation includes evaluating ductwork, ensuring proper ventilation, and calibrating the system for optimal performance. A company experienced in installation will consider these factors, providing a system that functions seamlessly and saves energy.
HVAC Maintenance
Many of us use our HVAC system daily, and damage or wear and tear may occur without proper maintenance. A technician from a reputable company may perform tasks such as cleaning the system, inspecting for potential issues, changing filters, and testing for energy efficiency. Regular maintenance saves money in the long run, extends your system’s lifespan, and ensures it runs efficiently, reducing energy costs.
HVAC Repair
A company that offers comprehensive repair services can quickly diagnose and address any issues, preventing minor problems from becoming major ones. Skilled repair technicians can extend the life of your system and improve its performance.
Repair services should include thoroughly inspecting your system to identify any underlying issues. Technicians should be knowledgeable about various HVAC brands and systems, enabling them to provide informed solutions.
Ductless Repairs and Installation
Ensure the company you hire has experience with ductless HVAC systems if you own this type of technology. Ductless systems differ from traditional heating and cooling systems since they do not require ductwork. Therefore, technicians must have specialized training to adequately service and install these systems.
HVAC Emergency Services
The last thing anyone wants is for their system to stop working, especially when you live in a warmer climate, such as Florida. A malfunctioning HVAC system can also become hazardous in a heatwave as the temperature can reach 100°F; without proper AC, the inside of your home can quickly heat up.
Search for a business that offers 24/7 HVAC services so you can contact them anytime and receive prompt assistance. A reliable company should be able to provide emergency services for urgent HVAC issues, ensuring your home remains comfortable and safe.
Prices for Services
Pricing is a significant consideration when selecting an HVAC company. While finding a company that fits your budget is essential, it should never come at the expense of quality. Poorly done installation, maintenance, or repairs may cause costly problems.
Keep an eye out for companies that provide detailed quotes over the phone, without sending a technician to inspect your system first. In many cases, those quotes are built on a worst-case scenario since a technician has not assessed the system firsthand, so you may end up paying for equipment or services you don’t actually need. You should take the same caution with a provider who promises a free inspection – as the old saying goes, “There’s no such thing as a free lunch.” A standard diagnostic fee that is then credited toward the cost of any repair or replacement required protects both you and the HVAC company.
Contact Style Crest
Style Crest has served Melbourne, FL, and the surrounding area for over 50 years. Our seasoned HVAC contractors have extensive experience in providing numerous services, from installations to repairs and maintenance. We also offer 24/7 emergency service, so you can get help anytime. Keep your HVAC system taken care of, so your home remains comfortable throughout the year.
